Contacting Government Agencies

When contacting government agencies to solicit your product or service, there are a few things to keep in mind. This guide will walk though common questions, as well as some tips when reaching out to them. This guide will walk though common questions, as well as some tips when reaching out to them.

Can I use GovSpend contacts to call or email the agencies?
Yes, you can. The contacts that GovSpend provides are available to help aid you in contacting the appropriate person or department.

Please Note: We discourage users from sending out mass emails to the contacts you obtain. Contacts are not opt-in for mass communication and you must adhere to current SPAM laws.

When can I use the GovSpend Contacts?
You may reach out to an agency to solicit a sale or ask questions related to the products or services you are selling. The exception is if the agency has a current open solicitation for the product or service you are offering.

When an agency has an active solicitation for a Request for Proposal (RFP), Bid, or Request for Qualification (RFQ) The agency will enter what is referred to as “The Cone of Silence”. This Cone of Silence is necessary for maintaining the integrity of the procurement process by means of protecting the award decision from being influenced by any outside parties or impartial information.

If a submitter has questions about the solicitation and depending on the agencies request, a user may call the specific contact related to the solicitation and ask questions about the process. Users can also email this specified contact(s), submit their question through an online portal in which the agency has posted the solicitation or their may be a Pre-conference meeting.

When contacting an agency outside of an active bid here are a few tips to keep in mind:

Selling to the government is not much different than selling to a commercial business, mind your manners! Be cordial and polite as you would be to anyone else.

If you are unsure who to speak with regarding the procurement of your product or service, you may try to use one of the millions of contacts GovSpend provides you and ask for someone by name. If they are not the correct person, being polite may get you to the appropriate contact.

Be aware of the Agencies budget cycle. Just because you have the decision maker or influencer does not guarantee an instant sale. Agencies have policies and restrictions in place which may prevent them from purchasing the much needed item or service you are selling on the spot. Be patient and build the relationship.

Play it cool! Do not constantly call or email a single contact or contacts at the agency. This may lead to the agency deciding to use another vendor.
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